| | Strongly Disagree | Strongly Agree | |
| | 1 | 2 | 3 | 4 | 5 | 6 | 7 | NA/Unsure |
The location of the county office/facility was convenient for me. | | | | | | | | |
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The parking at the county office/facility I visited was adequate. | | | | | | | | |
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The county hours of operation were convenient for me. | | | | | | | | |
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I was able to schedule an appointment within a reasonable timeframe. | | | | | | | | |
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My wait time on the day of my appointment was reasonable. | | | | | | | | |
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The staff was courteous. | | | | | | | | |
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| | Strongly Disagree | Strongly Agree | |
| | 1 | 2 | 3 | 4 | 5 | 6 | 7 | NA/Unsure |
The staff was knowledgeable. | | | | | | | | |
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Information was provided in my primary/native language. | | | | | | | | |
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My questions were answered to my satisfaction. | | | | | | | | |
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The service(s) met my needs. | | | | | | | | |
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I was satisfied with my overall experience. | | | | | | | | |
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Are you familiar with other services available to you through Montgomery County? If so, with which other services are you familiar?
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How may we improve our service to you?
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A few questions about yourself: |
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Annual Household Income: | Less than $24,999 | $25,000 - $49,999 | $50,000 - $74,999 | $75,000 - $99,999 | $100,000 - $149,999 | $150,000 or more |
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